Privacy Policy

Purchasing of Merchandise

When purchasing merchandise from Onboard Sportswear, you will be required to provide valid payment details, such as a credit card or other payment method. By making a purchase, you represent and warrant that:
✅ The payment information you provide is accurate and valid.
✅ You are authorised to use the selected payment method.
✅ You are responsible for all applicable taxes related to your purchase unless stated otherwise.

Loss & Cancellation
📦 Risk of loss: Once your order has been handed over to the shipping carrier, the title and risk of loss transfer to you. Onboard Sportswear is not responsible for lost or stolen packages after shipment.

🚫 Order Cancellation: We reserve the right to cancel any order at our discretion for any reason. If your order is canceled, we will notify you and issue a refund if applicable.

By purchasing from Onboard Sportswear, you agree to these terms. For any questions, please contact us at support@onboardsportswear.com

Onboard Sportswear Proprietary Rights

Service Content, Software, and Trademarks
Onboard Sportswear grants you limited authorisation to use our services solely for engaging in business transactions with Onboard Sportswear.

❌ You may not use automated technology to scrape, mine, or gather any data from our website or access our pages for unauthorised purposes.
❌ If you have been blocked from accessing our website (e.g., via IP address blocking), you agree not to circumvent such restrictions using proxies or other means.

The technology, software, and content within the Onboard Sportswear service (the “Software”) belong exclusively to Onboard Sportswear, our affiliates, and partners. You agree not to:

Copy, modify, or create derivative works of the Software
Reverse engineer or attempt to discover source code
Sell, sublicense, or transfer any rights to the Software
Intellectual Property & Content Usage
Onboard Sportswear’s website and services contain images, artwork, fonts, and other proprietary content (“Service Content”) protected by intellectual property laws. Unless expressly authorized by Onboard Sportswear, you may not:
🚫 Modify, copy, rent, lease, or distribute our content
🚫 Create derivative works based on our website or services
🚫 Use any of our intellectual property for unauthorized purposes

All rights not expressly granted remain the sole property of Onboard Sportswear.

Trademarks
The Onboard Sportswear name and logos are trademarks and service marks of Onboard Sportswear (collectively the “Onboard Sportswear Trademarks”). Other brands, logos, and trademarks displayed on our platform may belong to third-party owners.

🚨 You may not use any Onboard Sportswear Trademarks without our prior written permission. Any goodwill generated through the use of Onboard Sportswear Trademarks belongs exclusively to Onboard Sportswear.

Third-Party Materials
Onboard Sportswear is not responsible for third-party content, materials, or user-generated content. We do not guarantee the accuracy or reliability of such materials and disclaim any liability for losses or damages resulting from their use.

Content Preservation & Disclosure
Onboard Sportswear may preserve and disclose content if required by law or in good faith belief that such action is necessary to:
✅ Comply with legal processes, laws, or government requests
✅ Enforce these Terms of Service
✅ Address claims of content violations
✅ Protect the rights, property, or safety of Onboard Sportswear, its users, or the public

By using Onboard Sportswear’s services, you acknowledge and agree to abide by this Proprietary Rights Policy.

For inquiries, contact us at support@onboardsportswear.com.

What we collect

When you use Onboard Sportswear, we may collect and store the following information to enhance your shopping experience and provide better services:

✅ Name – To personalise your shopping experience and process orders.
✅ Contact Information – Including your email address for order confirmations, customer support, and promotional updates (if opted in).
✅ Demographic Information – Such as postcode, preferences, and interests, to improve our product offerings and marketing strategies.
✅ Additional Information – Relevant to customer surveys, promotions, and special offers to better understand our customers' needs.

Your privacy is important to us, and we ensure that your data is handled securely. For more details on how we use and protect your information, please refer to our Privacy Policy.

If you have any questions, feel free to contact us at support@onboardsportswear.com

What we do with the information we gather

At Onboard Sportswear, we collect your information to better understand your needs and enhance your shopping experience. Here’s how we use it:

✅ Internal Record Keeping – To manage orders, track customer interactions, and maintain accurate records.

✅ Improving Our Products & Services – Your feedback and shopping habits help us enhance our offerings to better suit your needs.

✅ Promotional Emails & Special Offers – We may periodically send you emails about new products, exclusive deals, and exciting updates using the email address you provided.

✅ Market Research & Customer Engagement – From time to time, we may contact you via email, phone, fax, or mail to gather insights and improve our services.

✅ Website Personalisation – We may use your information to customise your shopping experience and display content that aligns with your interests.

Your privacy is important to us, and we take appropriate measures to protect your data. If you have any questions or wish to update your preferences, please contact us at support@onboardsportswear.com

Security Policy

At Onboard Sportswear, we are committed to protecting your personal information and ensuring that your data remains secure. We have implemented a range of physical, electronic, and managerial safeguards to prevent unauthorised access, disclosure, or misuse of the information we collect online.

🔒 How We Keep Your Information Secure:
✔ Secure Data Storage – Your information is stored on protected servers with controlled access.
✔ Encryption & Secure Transactions – We use industry-standard SSL encryption to safeguard payment details and sensitive data during transactions.
✔ Access Control – Only authorised personnel have access to customer data, ensuring strict confidentiality.
✔ Regular Security Updates – Our systems are regularly updated to defend against cyber threats and unauthorized access attempts.
✔ Fraud Prevention Measures – We monitor for suspicious activity to help protect you from fraud and unauthorized purchases.

Your privacy and security are our top priorities. If you have any concerns or questions regarding your data protection, please contact us at support@onboardsportswear.com.

How we use cookies

At Onboard Sportswear, we use cookies to enhance your browsing experience and improve our website’s performance.

🔍 What Are Cookies?
A cookie is a small file stored on your computer that helps websites recognise and remember your preferences. It allows web applications to tailor their responses based on your needs, likes, and browsing habits.

🍪 How We Use Cookies
✔ Traffic Log Cookies – These help us identify which pages are being visited, allowing us to analyze website traffic and improve user experience.
✔ Personalised Experience – Cookies help us remember your preferences, making your shopping journey smoother and more tailored to your needs.
✔ Statistical Analysis – We use cookies strictly for data analysis, and once processed, the information is removed from our system.

⚠ Your Choice & Control
Cookies do not give us access to your computer or any personal data beyond what you choose to share. You can accept or decline cookies through your browser settings. However, disabling cookies may limit your ability to use certain website features.

By continuing to use our website, you agree to our use of cookies to enhance your experience. If you have any questions, feel free to contact us at support@onboardsportswear.com

Links to other websites

At Onboard Sportswear, we may include links to external websites that we believe may be of interest to our customers. However, once you click on these links and leave our site, please note that we do not have control over these third-party websites.

🌐 Important Considerations
We cannot be responsible for the protection and privacy of any personal information you share on external websites.
These third-party sites are not governed by our privacy policy.
We strongly encourage you to review the privacy policies of any website you visit to understand how your data will be used and protected.
If you have any concerns or questions, feel free to contact us at support@onboardsportswear.com

Controlling your personal information

At Onboard Sportswear, we are committed to protecting and respecting your privacy. You have control over the personal information you share with us, and here’s how you can manage it:

🔒 Restricting the Use of Your Personal Information
When filling out forms on our website, you can check the box to indicate that you do not wish your information to be used for direct marketing purposes.
If you have previously agreed to receive marketing communications, you can change your preferences at any time by contacting us through our Contact Us page.
📩 Use of Your Personal Information
We will not sell, distribute, or lease your personal information to third parties unless we have your consent or are required by law to do so.
If you wish to receive promotional information from third parties that we think you may find interesting, please let us know.
📝 Requesting Your Personal Information
You may request a copy of the personal information we hold about you under the Data Protection Act 1998. A small fee may be required for this service. To request your information, simply email us using the Contact Us details on our website.

🔄 Correcting Your Information
If you believe any information we hold about you is incorrect or incomplete, please notify us as soon as possible via email or postal mail, and we will promptly correct any inaccuracies.

Your privacy is important to us, and we are here to help manage your personal information to ensure your experience with Onboard Sportswear is secure and enjoyable.